#Airmail box dimensions free#

Shipping by japan Post Surface is not recommended for fragile products, even if we have used double packaging or other extra protection to safeguard the item.

To open an investigation, send us a request at, including your username and all necessary details about the package in question.

All packages may be the subject of an investigation in case of loss / damage / delay during transport.

Only Japan Post methods allows this feature.

It is not possible to ship to a PO through FedEx and DHL.

We unfortunately do not offer shipping to an address within Japan.

Important points to consider before request a parcel or package Must Read Check how our team will ensure your goods are safely packed Please see the 'Declared Value Charge for Carriage' section in this page. Delays do not result in any kind of refund.įEDEX maximum insured value may vary depending on the content nature. The Japan Post insurance covers the following cases : damage which occurred during the parcel transport (obvious damage to the contents AND the package itself), package loss, any return due to a carrier mistake.

#Airmail box dimensions free#

Surface : free while insured content does not reach 6000 yen, then 400 (base price) + 50 yen per 20000 yen worth of content.

EMS : free while insured content does not reach 20000 yen, then 50 yen per 20000 yen worth of content.You can find more details through the Japan Post portal.

The insurance cost is included in the shipping price. Shipping Method Security (Insurance and Delivery Method) Quotes are provided directly upon shipping method selection during the shipment request. You can also visit our shipping service providers to see the price tables directly :įEDEX rates are volume-based and therefore not included in our estimator. Wax dolls, pants, shoes, boxes for standard packages Watches, small stuffed animals, CDs, DVDs Gashapon, phone cases, Posters, bubble mailing envelopes In order to help you estimate your shipping costs, here is a weight reference table. Remember that Neokyo allows you to store and group your purchases in Japan, so it's quite possible to ship multiple items from different sellers all in one package! We invite you to get in touch with us beforehand if you're interested in bidding on or buying a restricted item : This is especially important since purchase cancellation is forbidden in many cases. If you purchase a forbidden item, the company may refuse to deliver it. Know before you buy! We cannot stress how important it is to be aware of what Japan Post and other carriers consider 'forbidden items'. The complete list of forbidden items is available here :

Here is a short list of the types of commonly requested items that are unfortunately restricted or forbidden : Knives and blades Products containing a lithium battery Tires, gas cartridges Magnetized materials (such as amplifiers) Motors A list of temporary suspension of mail service and shipping method per country can be found on the Japan Post website. Maximal size and weights for package bound for the USA, Mexico, Spain, Brazil and South Korea are 105cm/200cm/20kg. 'Small Package' are eligible to the most affordable shipping methods. International carriers set the following restrictions : (Select 'Parcel (Package)' for step 1, 'Fukuoka' for step 3, and your country for step 4.))

For more information, the Japan Post provides a useful tool for simulating shipments, available here. Note: Some shipping methods are not available in all countries. Shipping Method Security (Insurance and Delivery Method) Guide.

Weight, Size and Item Restrictions Must Read.With so many options to choose from, we're confident that you will find a shipping arrangement that suits your needs.

Neokyo offers you 6 different shipment methods.